• By: SHRMpro Bureau
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January 9, 2023

HR directors are being forced to re-evaluate conventional methods towards HR transformation due to rapid changes in working practices. Learn why future HR technology demands a dynamic approach and how HR directors may realign themselves to this paradigm.

However, to resolve all your HR related queries and to automate them, you can always rely on the best HRMS software provider like SHRMpro.

HR leaders have often seen HR solutions as long-term investments that help their teams assist their employees. This strategy worked successfully when HR had to provide the organisation with basic services and when HR software had to be purchased as a permanent license. This strategy was closely related to the technological transformation paradigm, which called for regular technology evaluations and the deployment of new solutions with a five to ten-year time horizon.

But in the modern workplace, HR teams have a strategic role. They are responsible for the employee experience, must guarantee employees’ productivity and performance, and must maintain a strong talent pipeline even when resources are few. Additionally, HR software is now available on a subscription basis. The typical methodology to HR technology prevents CEOs in this environment from achieving their objectives. It is thus necessary to move away from the transformation mindset and embrace a dynamic strategy for HR technology.

HR technology strategies: from static to dynamic

A flexible HR technology strategy is predicated on the idea that the organisation’s technology requirements will change quickly, and that the assertions made while choosing a solution may be proven false in a matter of months. This method of HR technology works better in contexts where tools, regulations, and procedures may change in a matter of weeks as well as in unstable and unreliable in corporate environments. If the COVID-19 pandemic triggers are any indication, practically every firm has been affected by this uncertainty. This is especially true for human resources given the adoption of hybrid work arrangements and the ongoing high rate of resignation.

So, how can CEOs use HR technology in a dynamic way? Here are 3 important stages.

Increase the frequency of your assumptions reviews

It is essential to go from yearly to semi-annual or quarterly assumption assessments in order to maintain greater harmony between your HR technology and the internal and external issues influencing your organisation. Consider how the business environment is impacting the size of the workforce, how employee demands and experience factors have evolved, and how the talent market is changing. Ask yourself whether your current HR IT solutions enable you to meet these evolving demands.

The direction of your success criterion

Your HR staff may be the ones using HR technology, but your choice of solution will ultimately affect how your whole workforce feels. Therefore, it is vital to choose technological solutions that benefit both of these stakeholder segments. For instance, a helpdesk bot for HR could make it easier for your HR personnel to handle tickets, but does this also make it simpler for end users to find the information they require? If not, it could lead to poor acceptance levels after deployment even though the KPIs appear to have improved.

Implement a portfolio-based strategy

Finally, executives will need to abandon the project-based approach, where a solution is delivered and then forgotten, in order to adopt a proactive approach to HR technology. It is essential to track the investment and the solution’s long-term return on investment (ROI) in order to assure profitability. The solutions that allow you to scale up or down, or embrace changes gradually, will win out clearly since they won’t put a strain on your finances or keep your money in underperforming regions.

Finally, a portfolio-based strategy will let you keep a close eye on how your assumptions affect the state of HR technology.

Important skills to develop for your HR technology portfolio in 2023

The following capabilities might help HR professionals improve their dynamic HR technology strategy for the upcoming year.

Aided hiring

Will the massive resignation become a recurring pattern? CXOs in the food and beverage, retail, and technology sectors are starting to accept a lack of talent and high attrition as a fact of life. Other sectors are also susceptible to high voluntary turnover.

 

Important skills to develop for your HR technology portfolio in 2023

 

In other words, recruiting managers will still have a lot on their plates. Therefore, automated assisted hiring technologies will continue to be not only very pertinent but also essential to have a strong talent pipeline.

Cloud-based HCM

Industry-leading solutions like SHRMpro are supplied as modules, each of which may be integrated in accordance with the requirements, and cloud-based HCM software is often sold as flexible subscriptions.

These cloud HCM options are the ideal supplement to a portfolio-based strategy for HR tech, where investments may be maintained, raised, or decreased in accordance with changing requirements discovered through performance assessments.

Management of employee experiences

HR is increasingly making employee experience management a strategic emphasis. As a result, HR teams are becoming increasingly skilled at using technologies for sentiment analysis, employee assessment management, and satisfaction measurement.

These technologies will help organisations make decisions for their workforce based on solid facts, which will affect their capacity to recruit and retain personnel.

Conversational assistance

In hybrid work arrangements, HR helplines are required to respond to each and every question from both new hires and current employees. However, this prevents HR teams from supporting strategic initiatives.

Chatbots may be used to provide conversational assistance since they respond to employee questions in natural language. This saves HR teams considerable time by ensuring that they only respond to inquiries that genuinely need their attention.

Mobile access

Take into account a worker who, at the conclusion of the day, urgently sought a leave of absence. The HR manager must power up their computer and launch their email and HR software in order to approve it, which extends their workday and delays the employees’ acceptance. Because of this, being able to handle basic workflows on a mobile device is quickly emerging as a critical skill, particularly in hybrid work. Platforms like HROne that have this functionality that allow quicker workflows and enhance the working environment for HR staff as well as the rest of the workforce.

To sum it all up

HR executives must take a dynamic and portfolio-based approach to HR technology as HR plays an increasingly important role in assisting organisations manage the vagaries of the talent market. They will be able to maintain agility and monitor the return on their technological investments as a result. Finally, HR leaders will be better prepared to handle difficulties in the upcoming year by integrating the aforementioned competences into their HR technology portfolio.

Additionally, you can always opt for the best HR management software in India to help you track employee data and help resolve your other issues.